Privacy Policy

Last updated: June 19, 2026

Overview

RiseMode Media LLC provides Market Direction Intelligence, Superchart, Macro Map, Field Guide Visual ID, and related web and mobile products. This policy explains what information we collect, how we use it, and how to contact us.

Information We Collect

Depending on the product you use, we may collect account details such as name, email address, phone number for SMS MFA, sign-in provider identifiers from Google, Microsoft, Facebook, or other enabled providers, subscription status, saved watchlists, app settings, support messages, device/browser diagnostics, usage events, and security logs.

Market Direction Intelligence Data

For MDI and Superchart, we store each signed-in user's watchlist and enrollment profile server-side in Firebase/Google Cloud so the portal can restore the correct profile across sessions and devices. Market data, macro data, provider status, and forecast outputs are used to operate the service and improve reliability.

Third-Party Services

We use service providers including Firebase Authentication, Firestore, Google Cloud Run, Google Cloud Hosting, Google Analytics where enabled, Meta/Facebook Login where enabled, Microsoft authentication where enabled, market-data providers, and payment or subscription services where applicable. These providers process data under their own terms and privacy policies.

Photos And Location

For image-identification products such as Field Guide Visual ID, photos and optional location data are used to support identification, saved-find features, and support requests. Users can deny location permission or choose not to save a result.

How We Use Information

We use information to authenticate users, provide SMS MFA, maintain subscriptions, sync watchlists and saved settings, operate dashboards and apps, detect abuse, troubleshoot errors, improve product reliability, and respond to support requests.

Retention And Deletion

We keep account, watchlist, saved-result, and operational records as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security. You may request deletion of your account data by contacting support.

Your Choices

You can sign out of the portal, remove watchlist entries, choose whether to use optional providers, decline optional permissions, and contact us to request access, correction, or deletion of personal information where applicable.

Security

We use reasonable administrative, technical, and organizational safeguards, including Firebase Authentication, server-side session controls, and restricted cloud services. No internet service can be guaranteed to be completely secure.

Contact

Questions or data requests can be sent to support@risemodemedia.com.